Outage Management System from Oracle
With more than 60 million meters in production worldwide, Oracle Utilities Outage Management System (OMS) offers the most reliable performance in storms, handles the highest volumes of data, and provides real-time situational awareness for operators and field crews alike.
Outage Management with Oracle Utilities OMS
Fast and reliable restoration
Whether deployed for electric, gas, water, or wastewater networks, Oracle Utilities OMS allows utilities to quickly and safely manage outages and restoration in coordination with field, mutual aid, and asset management teams.
Real-time control for operators
Whether in manual or automated mode, network switching is one of our most widely used features for maximizing system reliability and minimizing the impacts of planned and unplanned outages.
Better reporting and predictions
Give your operators and leadership real-time intelligence over service issues, interruptions, and outages—for more accurate estimated restoration times, improved decision-making, and better-informed customers.
Ramp up resources quickly
Our browser-based OMS client enables large numbers of storm managers and other users to quickly and securely log on and manage crews and storm outages using a desktop device from any location with internet access.
Data sheet: Flex Operations OMS Client from Oracle Utilities (PDF)
Situational awareness for all
Whether working on laptops, tablets or smart phones, your field crews will accelerate restoration and improve safety with a mobile app that provides real-time network visibility, damage assessment, tagging, and control center communication capabilities.
Product tour—Flex Operations and Operations Mobile Application
Extend effective grid management beyond the control room with remote working.
Remote working
High-volume situations, such as storms and wildfires, put stress on centralized control room operations.
Oracle Utilities Operations Mobile Application and Oracle Utilities Network Management System Flex Operations alleviate control room strain by facilitating remote working.
Operations Mobile Application and Network Management System Flex Operations are designed to improve situational awareness and operational efficiency.
Operations Mobile Application—remove communication bottlenecks
Communication bottlenecks occur when crews can’t contact control room staff who are busy taking calls from other crews.
Operations Mobile Application lets trouble crews, switching crews, and damage assessors record network updates directly into Oracle Utilities Network Management System, without the need for verbal communication with control room staff.
Operations Mobile Application lets crews directly record network updates in real time
Operations Mobile Application-enabled crews receive, accept, and update outages and switching instructions directly via their mobile devices to
- Eliminate call queuing
- Make accurate and timely outage updates
- Keep network models accurately reflecting the actual network state
- Improve outage information accuracy
- Reduce control room stress
Network Management System Flex Operations — alleviate workload bottlenecks
Workload bottlenecks can develop as dispatchers manage many more outages and multiple crews, especially in high-volume situations.
Network Management System Flex Operations enables occasional dispatchers to quickly and securely log on and help manage outages using their laptops from any location with an internet connection.
Network Management System Flex Operations supports outage management and switching
With Network Management System Flex Operations, remote dispatchers can quickly log on and help share the workload.
- Dispatchers have fewer outages and crews to manage
- Dispatchers have a better handle on their workloads
- Dispatchers can more effectively allocate crews
- Reductions in dispatcher workloads lead to less stress
Enable situational awareness when and where it’s needed most
- Improve customer service
- Support remote working
- Increase workforce efficiency and effectiveness
- Leverage the use of staff’s current devices
- Significantly reduce IT costs
Outage management solutions
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Manage outages with integrated field operations
Boost efficiency, safety, and customer satisfaction by combining Operations Mobile Application with Oracle Fusion Cloud Field Service.
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Manage outages from any location
In the control room or working from home, quickly and easily activate users to manage storm response, outages, and restoration.
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